Privacy Policy

A legal disclaimer

Effective Date: 08/11/25

At concreteinkent.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services as a concrete contractor. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you contact us for quotes, inquiries, or service requests, we may collect your name, email address, phone number, and address.
Service Information: Details about the services you request, including project specifics (e.g., type of concrete work, location, budget, etc.).
Website Usage Information: We may collect anonymous data about how you use our website, such as IP addresses, browser types, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide quotes or estimates.
Process and complete the services you request.
Communicate with you about project updates, service details, or promotions (with your consent).
Improve our website and services based on user feedback and usage data.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us track how you interact with our website. You can manage cookie preferences through your browser settings.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers (such as payment processors, subcontractors, or software providers) who assist us in delivering our services. These providers are required to keep your information confidential.
Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

Access and Update: You have the right to access, correct, or delete your personal information by contacting us at [Insert Contact Email].
Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in our emails or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such data.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FikaFlooring Limited
Phone: 07447 672088
Email: Fikaconcrete@gmail.com